Our Stakeholders
Our stakeholders are the people and organizations who have the potential to impact – or to be impacted by – our business activities. This includes our employees, customers, local communities, shareholders, partners, contractors, suppliers, financial institutions and government.
Stakeholder engagement occurs on multiple levels and is tailored based on a stakeholder group’s primary needs. Below is a partial list of key stakeholders and some methods of engagement.
Stakeholder Engagement
Employees
- Intranet and email announcements
- Training, programs
- Town Hall meetings
- Mine and corporate newsletters
- Performance reviews
- Project and corporate websites
- Benefit events, health fairs
- Compliance hotline
Local communities
Individualized as needed, per location
- Community advisory panels
- Sentiment surveys
- Public comment mechanisms
- Media news coverage
- Archcoal.com website
- Volunteerism, education-related programs and nonprofit giving
Shareholders, business partners and financial institutions
- Corporate announcements and media releases
- Annual and quarterly reports
- Corporate website
- Shareholder conferences
- Regular dialogue
Suppliers and contractors
- Corporate announcements
- Contract reviews
- Participation in audit program
Government
- Regular mine inspections
- Compliance reviews
- Participation in one-on-one dialogue and public hearings
About This Report
Arch Coal developed this sustainability report in accordance with the Global Reporting Initiative (GRI) G3 guidelines. This GRI report is G3 Level C Self-Declared, and includes information based on a minimum of 10 social, environmental and economic indicators that impact sustainability (as identified in the GRI guidelines to be of interest to most stakeholders).
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Report Contents
- Message from the CEO »
- Corporate Overview »
- Protecting Our People »
- Respecting the Environment »
- Investing in Prosperity »
- Our Stakeholders »
- Videos »
- GRI Index »
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About Arch Coal
A recognized leader in mine safety and environmental compliance, St. Louis-based Arch Coal, Inc. (NYSE: ACI) is one of the world’s largest and most efficient coal producers, with 179 million tons sold pro forma in 2010. We primarily supply cleaner-burning, low-sulfur coal to power producers and steel manufacturers on four continents. Through 23 mining complexes in eight states, we represent roughly 16 percent of America’s coal supply. Our national scope of operations located in every major coal supply region makes us the most diversified U.S. coal producer and marketer.
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